Terms of Use Privacy Policy and Internet Security

1. Terms of Use

By accessing this website, the pages contained on it, and the information, tools and material contained or described herein (the “Site”), you acknowledge your agreement with and understanding of the following terms of use.

 

Ownership of Site, Trademarks and Copyrights 

Credit Suisse and other trademarks on this Site are trademarks and service marks or registered trademarks or service marks of Credit Suisse Group AG and/or its direct or indirect subsidiaries (hereinafter referred to as “Credit Suisse” or “we”). All material available on the Site, except where otherwise noted, is under copyright to Credit Suisse.

 

Use of content for other publications

The reuse of photographs on the Site for other websites or print publications is prohibited. Other forms of content from the Site (texts, videos and infographics) may be reused for other websites or print publications under the following conditions:

 

  • The Site must be credited with the following text: “From The Financialist – Presented by Credit Suisse”,and a link to the Site (www.thefinancialist.com) must be included
  • Excerpts of text are permitted; however, no texts may be reworded or otherwise changed
  • Reusers of Site content must inform the Site’s editors of the reuse, including the publication, the date and the traffic or circulation of the website or publication seeking to reuse the Site’s content.

 

Important Information

The term “Credit Suisse” is the global marketing brand name for the investment banking, asset management and private banking services offered by Credit Suisse Group AG subsidiaries and affiliates worldwide.  Each legal entity in Credit Suisse Group AG is subject to distinct regulatory requirements and certain products and services may not be available in all jurisdictions or to all client types.  There is no intention to offer products and services in countries or jurisdictions where such offer would be unlawful under the relevant domestic law. This material is for informational purposes only and is not intended to be an offer or solicitation to purchase or sell any security or to employ a specific investment strategy.  Credit Suisse does not represent, warrant or guarantee that this material is accurate, complete or suitable for any purpose and it should not be used as a basis for investment decisions.  This material does not purport to contain all of the information that a prospective investor may wish to consider and is not to be relied upon or used in substitution for the exercise of independent judgment.  Past performance is not a guarantee of future results.

 

Restrictions on Offer and Solicitation and Distribution 

This Site is not directed at, or intended for distribution to or use by, any person or entity who is a citizen or resident of or located in any jurisdiction where such distribution, publication, availability or use would be contrary to applicable law or regulation or which would subject Credit Suisse to any registration or licensing requirement within such jurisdiction. Nothing on this Site shall constitute an offer or a solicitation of an offer to buy or sell any products or services, including but not limited to any securities, financial instruments or other investments or investment advice. The information in the Site is descriptive and the services, securities and financial instruments described may not be suitable for you or available in the jurisdiction in which you are located, or may only be available through a branch or an affiliate of Credit Suisse that is properly licensed to offer such services, securities or financial instruments in such jurisdiction.

 

Credit Suisse will not treat users of this Site as its clients by virtue of them accessing it. Users of this site should seek the advice of their independent financial adviser prior to taking any investment decision on the basis of any information contained herein and no information herein constitutes general or specific investment, legal, tax or accounting advice of any kind.

 

The information contained on this Site may relate to the products and services of a person or entity that is located in a jurisdiction other than that in which you are located. Accordingly the rules for the protection of private customers that apply in the jurisdiction in which you are located may not apply in relation to such products and services.

 

Disclaimers and Cautionary Statement Regarding Forward-Looking Information 

All opinions and estimates expressed in this Site constitute our judgment as of publication and do not constitute general or specific investment legal, tax or accounting advice of any kind. This site contains statements that constitute forward-looking statements. In addition, in the future we, and others on our behalf, may make statements that constitute forward-looking statements. Such forward-looking statements may include, without limitation, statements relating to our plans, objectives or goals; our future economic performance or prospects; the potential effect on our future performance of certain contingencies; and assumptions underlying any such statements.

 

Words such as “believes”, “anticipates”, “expects”, “intends” and “plans” and similar expressions are intended to identify forward-looking statements but are not the exclusive means of identifying such statements. We do not intend to update these forward-looking statements except as may be required by applicable laws.

 

By their very nature, forward-looking statements involve inherent risks and uncertainties, both general and specific, and risks exist that predictions, forecasts, projections and other outcomes described or implied in forward-looking statements will not be achieved. We caution you that a number of important factors could cause results to differ materially from the plans, objectives, expectations, estimates and intentions expressed in such forward-looking statements. These factors include (i) market and interest rate fluctuations; (ii) the strength of the global economy in general and the strength of the economies of the countries in which we conduct our operations in particular; (iii) the ability of counterparties to meet their obligations to us; (iv) the effects of, and changes in, fiscal, monetary, trade and tax policies, and currency fluctuations; (v) political and social developments, including war, civil unrest or terrorist activity; (vi) the possibility of foreign exchange controls, expropriation, nationalization or confiscation of assets in countries in which we conduct our operations; (vii) the ability to maintain sufficient liquidity and access capital markets; (viii) operational factors such as systems failure, human error, or the failure to properly implement procedures; (ix) actions taken by regulators with respect to our business and practices in one or more of the countries in which we conduct our operations; (x) the effects of changes in laws, regulations or accounting policies or practices; (xi) competition in geographic and business areas in which we conduct our operations; (xii) the ability to retain and recruit qualified personnel; (xiii) the ability to maintain our reputation and promote our brands; (xiv) the ability to increase market share and control expenses; (xv) technological changes; (xvi) the timely development and acceptance of our new products and services and the perceived overall value of these products and services by users; (xvii) acquisitions, including the ability to integrate successfully acquired businesses; (xviii) the adverse resolution of litigation and other contingencies; and (xix) our success at managing the risks involved in the foregoing.

 

We caution you that the foregoing list of important factors is not exclusive; when evaluating forward-looking statements, you should carefully consider the foregoing factors and other uncertainties and events, as well as the risks identified in the most recently filed Form 20-F and reports on Form 6-K furnished by Credit Suisse Group AG to the US Securities and Exchange Commission.

 

Information and opinions presented in this Site have been obtained or derived from sources believed to be reliable, but Credit Suisse makes no representation as to their accuracy or completeness. Credit Suisse maintains the right to delete or modify information on this Site without prior notice.

 

Credit Suisse may, to the extent permitted by applicable law and/or regulation, participate or invest in financing transactions with the issuer(s) of securities referred to in this Site, perform services for or solicit business from such issuers, and/or have a position or holding, or other material interest or effect transactions in such securities or options thereon or investments related thereto. Credit Suisse may, to the extent permitted by applicable law and/or regulation, act upon or use the information or opinions it presents on this Site, or the research or analysis on which such information or opinions are based, before the material is published. Credit Suisse may have served as manager or co-manager of a public offering of securities for, or currently may make a primary market in issues of, any or all of the issuers referred to on this Site or may be providing, or have provided within the previous 12 months, significant advice or investment services in relation to the investment concerned or a related investment.

 

Credit Suisse may have issued other reports that are inconsistent with, and reach different conclusions from, the information presented in this Site. Those reports reflect the different assumptions, views and analytical methods of the analysts who prepared them and Credit Suisse is under no obligation to ensure that such reports are brought to your attention.

 

Risk Considerations 

Past performance should not be taken as an indication or guarantee of future performance, and no representation or warranty, express or implied, is made regarding future performance. Investing entails risks, including possible loss of principal. The price of, value of and income from securities or financial instruments can fall as well as rise. Certain investments are subject to high volatility, and may experience sudden and large falls in their value. Losses may equal or exceed your original investment. Foreign currency-denominated securities and financial instruments are subject to fluctuations in exchange rates that may have a positive or adverse effect on the value, price or income of such securities or financial instruments. Some investments may not be readily realisable and it may be difficult to sell or realise those investments. Similarly it may prove difficult for you to obtain reliable information about the value, or risks, to which such an investment is exposed. There are also special risk considerations associated with international and global investing (especially emerging markets), small-company investing, single-industry funds or investment strategies, single-country or regional funds or investment strategies, or other special, aggressive or concentrated investment strategies, such as the use of leverage or derivatives. Investors in securities effectively assume these risks.

 

No Warranty; No Liability 

THE INFORMATION ON THIS SITE IS PROVIDED ON AN “AS IS,” “AS AVAILABLE” BASIS. CREDIT SUISSE MAKES NO WARRANTY THAT ACCESS TO THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT VIRUSES OR OTHER HARMFUL COMPONENTS WILL NOT BE TRANSMITTED IN CONNECTION WITH YOUR USE OF THE SITE. CREDIT SUISSE HEREBY EXPRESSLY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW AND/OR REGULATION, ALL WARRANTIES, EXPRESS, STATUTORY OR IMPLIED, REGARDING THE SITE AND ANY RESULTS TO BE OBTAINED FROM THE USE OF THE SITE AND ITS CONTENTS, INCLUDING BUT NOT LIMITED TO ALL WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OR USE AND ALL WARRANTIES ARISING FROM COURSE OF PERFORMANCE, COURSE OF DEALING AND/OR USAGE OF TRADE OR THEIR EQUIVALENTS UNDER THE APPLICABLE LAWS AND/OR REGULATIONS OF ANY JURISDICTION. CREDIT SUISSE DOES NOT WARRANT OR GUARANTEE THE ACCURACY, TIMELINESS, SUITABILITY, COMPLETENESS OR AVAILABILITY OF THIS SITE OR THE INFORMATION OR RESULTS OBTAINED FROM USE OF IT.

 

UNDER NO CIRCUMSTANCES AND UNDER NO THEORY OF ANY APPLICABLE LAW AND/OR REGULATION SHALL CREDIT SUISSE BE LIABLE TO ANYONE FOR ANY DAMAGES ARISING IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE FROM ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THIS SITE OR FROM ANY ACTION TAKEN OR NOT TAKEN AS A RESULT, REGARDLESS OF WHETHER THEY ARE DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY CHARACTER, INCLUDING DAMAGES FOR TRADING LOSSES OR LOST PROFITS, OR FOR ANY CLAIM OR DEMAND BY ANY THIRD PARTY, EVEN IF CREDIT SUISSE KNEW OR HAD REASON TO KNOW OF THE POSSIBILITY OF SUCH DAMAGES, CLAIM OR DEMAND.

 

Links to Other Websites / Content of Other Providers 

Activating certain links on this Site may cause you to leave this Site. Such links, addresses or hyperlinks are provided solely for your convenience and information. Credit Suisse has not reviewed any of the websites linked with or connected to this Site, or which provide links to this Site, and does not accept any liability for their contents, the offered products or services or any other offers. Using links from this Site to any website not owned by Credit Suisse is at your own risk.

 

Cautionary Statement Regarding Non-GAAP Financial Information 

This Site may contain non-GAAP financial information. If such non-GAAP financial information is disclosed, the most directly comparable measures under generally accepted accounting principles is provided.

 

2. Internet Security

At Credit Suisse, client confidentiality is the cornerstone of our business.  Accordingly, ensuring data security of our clients is a top priority.

 

While Credit Suisse employs various security practices and measures in order to protect the confidential information of its clients, as the end user, you play an important role in safeguarding against risks such as those related to virus attacks, unauthorized access and fraudulent online transactions.

 

Below are best practices and guidelines to help you protect yourself and understand your role with respect to the Internet.  This guidance is applicable to both retail and institutional clients.

 

Internet Fraud and Phishing 

Phishing, the practice of using fraudulent e-mails and copies of legitimate websites to extract financial data and other personal information from unsuspecting computer users, continues to expand in sophistication and customers of financial institutions are increasingly targets of these scams.

 

Because phishing materials often look genuine and may appear to originate from real people, organizations, institutions, and websites, the following precautions are suggested:

 

E-mail Precautions: 

  • Be cautious about clicking any links, opening any attachments, or downloading any files from e-mails regardless of file type or who sent them.
  • Never open a website using a link provided in a suspicious e-mail. Links and the e-mail sender address can be forged.
  • Avoid including sensitive personal information in e-mail messages. A better practice is to call a company directly.
  • Be wary of any request that asks you to perform an urgent action (e.g., “Security Check”, “Activation”, “Verification” or any request to wire funds or make other payments).

 

Online Banking and Financial Services Precautions: 

  • Always type the official website address (URL) when logging into your financial institution.
  • When logging into the website, check for a letter ‘s’ immediately after the “http” prefix and for the closed lock icon at the right-hand bottom of the screen. This indicates that both the site and connection are encrypted.
  • Review financial services websites for their privacy policies and guidance on staying safe online.
  • Be wary of any request that asks you to disclose or verify information about yourself or your accounts, in particular, passwords or other information that a financial services provider may use to identify you (e.g. date of birth, mother’s maiden name).

 

Computer System Precautions: 

  • Keep computer software (e.g., system patches, anti-virus, and anti-spyware) up to date with the latest security patches.
  • Contact the relevant institution immediately if you notice anything irregular with your bank account or other online accounts.
  • If your computer and/or Internet connection appear erratic or crash unusually during an online banking session, disconnect the session and contact your bank’s IT support desk for assistance.

 

Unsolicited Communications 

E-mail fraud is a common way that thieves attempt to steal your information. Here are some examples of methods used:

  • Illegitimate offer e-mails advertise the sale of items at a reduced or even unrealistic price in order to obtain credit card or other financial information. Usually, the purchased products are not delivered.
  • Requests for assistance scams usually offer the recipient large sums of money in exchange for financial assistance. A common example involves requesting a user’s bank account information in order to facilitate a deposit into the user’s account. This information is then likely used for fraudulent purposes.
  • Phony sender e-mails purport to come from executives of an organization (e.g. John Doe, CEO). These e-mails often request personal or confidential information and may contain a “special” offer in order to solicit a response.

 

When contacting your financial institution or sender to verify a request for information, use only a phone number that comes from a reliable source (e.g., the back of your bank card, the phonebook, or bank statements).

 

Credit Suisse will periodically contact clients through different channels such as email and phone, but will never request that the client provide their electronic banking credentials on an unsolicited basis.

 

Spam messages are targeted, mass-distributed, unsolicited e-mails. These e-mails may contain offers to buy items, attempt to solicit your business, or invite you to visit a website. Unfortunately, while these offers may appear legitimate, many people have lost money responding to offers that are often fraudulent.

 

Here are some tips to help you avoid spam scams:

  • Protect your information. Do not share any personal or financial information with unverified or questionable organizations or individuals.
  • Question the provider. Know who the business is and its contact information.
  • Time is on your side. Be wary of e-mails that implore you to “act immediately.”
  • Read the fine print. All contracts should be in writing and carefully reviewed prior to transmission of any payment.
  • Be wary of free offers. Never exchange payment or financial information on order to obtain a free item. Never buy anything advertised in an unsolicited message.
  • Be proactive in securing your data. It is advisable to periodically evaluate the risks that you face when conducting business online and take the appropriate steps to ensure that your business activities and data are safeguarded.

 

3. Privacy Policy

Credit Suisse Group AG and all its affiliates (hereinafter referred to as “Credit Suisse”, “we” or “us”) are committed to maintaining the privacy of every current, former and prospective customer. We recognize that you entrust important personal information to us, and we wish to assure you that we take seriously our responsibilities in protecting and safeguarding this information. This Privacy Policy (“Policy”) describes in detail how we deal with information that we collect on this website (the “Site”).

 

This Policy may be updated at any time. Please ensure that you regularly read the latest version of this page. The first paragraph of the Policy tells you when the last update was made.

 

Information We Collect 

We may collect information about you when you use this Site or when you apply for or use other services offered by Credit Suisse in the following ways:

 

  • We may also collect personal information about you as a result of us recording certain telephone calls which our employees may have with you, and storing those recordings, in order to satisfy our legal and regulatory obligations or for Credit Suisse Business purposes.
  • We may send cookies to your computer. Cookies are strings of information that are sent out by a website and saved in your computer. We may use session specific cookies and “web bugs” to automatically collect data about website usage when you visit this Site, including your IP address, “click-stream” data regarding the portions of the site that you visit and the information or other services you obtain or input (including domain name, Internet service provider, protocol, browser type, operating system etc.) (“Usage Information”). This information is collected primarily for purposes of administering the Site, compiling demographic information and monitoring usage and performance of the Site. If you turn off the cookie function you may not receive all the information on the website.
  • If you register to use the password-protected or country-specific portions of our site, we will ask you to provide us with certain information about yourself. This information may include your name, company name, title, address, country of residence, e-mail address, telephone number, account number, assets, income and financial situation. We use such information about you to verify your identity and eligibility to receive certain products or services, to provide information to you about products and services that we believe may be of interest to you, to record your interest in products and services that we offer, and to respond to your requests for information. We may also use cookies or web bugs on such portions of our Site to collect Usage Information, and to facilitate your movement within the Site (e.g. remembering passwords during a session and recording the country you may have elected as your country of residence).
  • We may collect information concerning the attachments you open within newsletters that are sent to you electronically.
  • We may also collect personal information about you from applications, forms or questionnaires you may complete or agreements you enter into with us or in the course of your establishing or maintaining a customer relationship with us, including information about your credit history or financial situation, and your transactions with us or others who provide services to us.

 

If you decline to provide us with the personal information we require then we may not be able to make investment products available to you or to provide other services to you.

 

Security of data transfers 

Please note that data that is transported over an open network, such as the Internet or e-mail, may be accessible to anybody. Credit Suisse cannot guarantee the confidentiality of any communication or material transmitted via such open networks. When disclosing any personal information via an open network, you should remain mindful of the fact that it is potentially accessible to others, and consequently, can be collected and used by others without your consent. In particular, while individual data packets are often encrypted, the names of the sender and recipient are not. A third party may therefore be able to trace an existing bank account or relationship or one that is subsequently created. Even if both the sender and recipient are located in the same country data may also be transmitted via such networks to other countries regularly and without controls, , including to countries that do not afford the same level of data protection as your country of domicile.

 

For certain services, we use strong encryption to transfer your data (e-banking, for example). In these cases you will be told separately about the treatment of this data and about the details of encryption.

 

Your data may be lost during transmission or may be accessed by unauthorized parties. We do not accept any liability for direct or indirect losses as regards the security of your data during its transfer via Internet. Please use other means of communication if you think this is necessary or prudent for security reasons.

 

Protection, Processing and Use of Personal Data 

We use your personal information to enhance the quality of the products or services we wish to provide to our customers or in connection with your investments with or through us and to maintain contact details for those with whom we deal. We restrict access to personal information about you to those employees, agents or other parties who need to know that information to provide products or services to you or in connection with your investments with or through us. We maintain physical, electronic and procedural safeguards to guard your personal information, including firewalls, individual passwords and encryption and authentication technology. We do not use for purposes other than as set out above, or disclose to any third party any personal information about our customers or former customers, except with such customer’s consent or as otherwise permitted or required by law. In cases where we believe that additional products and services may be of interest to you, we may share your personal information with affiliates of Credit Suisse to the extent permitted by applicable law. We may also disclose this information to firms that perform services on our behalf to the extent permitted by applicable law. These service providers are required to treat the information confidentially and use it only for the purpose for which it is provided. Certain jurisdictions may have more stringent privacy requirements that will prevent disclosure of your personal information to any other person or entity, including affiliates.

 

We will retain your personal information in accordance with applicable data protection laws for so long as it is needed.

 

Links 

This Site may contain hyperlinks to other websites that are not operated or monitored by Credit Suisse. These other websites are not subject to this Policy and we are not responsible for their content or for the policy they apply to the treatment of personal data. We recommend that you read the policy used by these websites and check how these websites protect your personal data and whether they are trustworthy.

 

4 Global Patriot Act Certification 

Pursuant to the USA PATRIOT (Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism) Act and final rules issued by the U.S. Department of the Treasury, a U.S. bank or a U.S. broker-dealer in securities (a “Covered Financial Institution”) is required to obtain certain information from any “Foreign Bank” that maintains a correspondent account with it.

 

As permitted by the final rules, CREDIT SUISSE AG has prepared a Global Certification for use by any financial institution that requires a PATRIOT Act Certification from CREDIT SUISSE AG or one of its branches or listed subsidiaries. Please use this Certification (PDF) instead of asking CREDIT SUISSE AG or one of its branches or listed subsidiaries to complete a separate Certification form.

 

DISCLAIMER/IMPORTANT INFORMATION